FAQs

Where are you located?

Rabbet is based in Calgary, Alberta, Canada. We create all artworks and prints here.

Who designs your artworks?

Louisa and James Jensen work on the designs together. You can learn more about our team on the our story page.

What countries do you ship to?

We ship just about anywhere. If your country is in the 'shipping to' pulldown menu, then we can ship there!

How much is shipping?

This varies, depending on the quantity of artworks you order, and where they are shipping to. The quickest way to find out is to load up your cart, click the 'view cart' button, then select your country from the 'shipping to' pulldown. Then click 'update total'. Your shipping costs will appear on the page, above the total cost (which includes shipping). You will not be charged anything during this process.

When will my order arrive?

All orders are shipped within 2 weeks. The shipping time will vary depending on the destination. We always choose the fastest available option, within the amount paid for shipping. Feel free to email us using the contact form, if you have a particular deadline, and we'll let you know if we can make it!

How do I contact customer service?

Just use the contact form.

What is your return policy?

If you are not happy with your purchase, just let us know within 30 days of receipt, using the contact form. We'll pay for the shipping to send it back, and provide a full refund upon receipt of the artwork.

I'm in Calgary too. Can I save on shipping?

For sure! Just put in the coupon code LOCALPICKUP when you check out and you won't be charged shipping. Then we'll be in touch with details on where in Calgary to pick up (we are in the southwest of the city).

Do you offer wholesale pricing?

Yes we do. If you have a storefront that would like to sell our work, get in touch!